UL File No : A6648, A17545
DUNS No : 65-054-1852
Guru Nanak Auto Enterprises
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Guru Nanak Auto Enterprises
Guru Nanak Auto Enterprises



In customer driven market, technology innovation with constant efforts to improve are the drivers for the growth.

With constant approach towards building quality in the products through process excellence we are building partnerships with global leaders in the Commercial Vehicles segment.

Our aim is to deliver art-to part engineering and services to the total delight of its customers we aim for expanding the Customer base. Also we are focusing on the inorganic growth to further this aim.

Core Values

We constantly endeavor to innovate our product quality, operations and services to the total delight of our customers, employees, suppliers and community. We anticipate change and capitalize on the many opportunities that arise.

We promote and support a diverse, yet unified, team. We work together to meet our common goals.

We honor the rights and beliefs of our fellow associates, our customers, our suppliers and our community. We treat others with the highest degree of dignity, equality and trust.

We employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.


Communication with Suppliers, Contractors and Customers

  1. All records and reports prepared internally or issued externally shall be correct and truthful. All data or other records complied must be complete, correct, up-to-date and compatible with the system at all times. 
  2. While writing to customers the care should be taken to use polite and to-the-point language.
  3. Make sure for the completeness of the information desired to be passed on to the customer or supplier.
  4. All RFQs should be responded for thanks immediately (within 24 hours max.) followed by the email carrying initial feasibility remarks (asking for clarifications-if any) and date of final submission of quote. Conversely also never hesitate to ask customer regarding the feedback on the quote submitted.
  5. The sender of emails should be as per defined protocol and it is dependent on the position of the recipient.
  6. The commitments/promises made in communication should be honored in all circumstances. Any inability to perform/submit should be intimated well in time to avoid last minute embarrassment.
  7. All reports, quotes, minutes of meeting and any other sensitive information should be communicated only as pdf attachments to emails.
  8. If you want to have a permanent record or need to convey complex information, use a channel that involves writing i.e. email. If your message is sensitive, email may not be the best choice; the preference should be given to face-to-face or on-phone communication can be preferable, especially when you would prefer not to have a written record.
  9. It is our duty to stick to the defined procedures for carrying out the particular assignment and hence the channels of the information-both internally and externally should be accordingly.
  10. All emails to customers, suppliers and contractors should carry GNA Enterprises logo and defined signature lines.
  11. Internal communication should debar practices like sending emails just for the sake finding scapegoats, laying undue responsibilities and too much to-and-fro emails without any substance.
  12. Emails to be sent to the Customers or suppliers should not carry internal recipients as cc or bcc.
  13. Of course it is our responsibility to keep top management aware of the proceedings. However the care should be taken those matters of utmost importance and areas where top management intervention is required emails should be sent to them. Emails to the top management must be very clear and specific.
  14. Today with flat hierarchy in practice different departments need to communicate to different departments of customer or supplier. In this case the care should be taken that on overlapping/conflicting information is passed to customer or supplier. Information of this kind should be shared internally before final release.
  15. Our aim in conducting our purchasing operations is to insure continuing, reliable sources of supply. Honest dealing with customers and suppliers is essential to sound, lasting relationships. Thus, we view our suppliers as partners and expect them to make a reasonable profit. We give all potential suppliers fair and uniform consideration. Decisions are based on objective criteria such as price and quality as well as a vendors reliability and integrity. Giving or receiving any kickbacks, bribes or similar payments of any sort is prohibited.
  16. Since our business is critical automotive products, our success depends upon customer satisfaction, strict-to-drawing parameters, prompt communications, transparency and trust. We can best achieve our objectives and serve the needs of customers by following a consistent, fair and sensitive program of customer communication. We recognize the importance of anticipating and assuring responsiveness to customer needs and preferences in our products. We also believe that customer opinions, concerns and inquiries communicated to the Company regarding our products are important sources of information. Customer needs are constantly changing, so we must continually listen to what people want and use our creativity to satisfy these changing needs. When a customer expresses dissatisfaction, we address the problem promptly, courteously and fairly, and make every reasonable effort to sustain or regain the customers goodwill and his or her continued purchase of GNA Enterprises products.

Data protection, non-disclosure and protection of third-party rights

  1. Both data quality and technical security measures against unauthorized access must be of a guaranteed high standard. Use of the data shall be transparent for the persons involved, and their rights to information and correction, as well as objection, locking and deletion, if required, must also be protected.
  2. Your obligations with respect to Company's trade secrets and proprietary information are:
    º Not to disclose this information to persons outside of GNA Enterprises.
    º Not to use this information for your own benefit or the benefit of persons outside of GNA Enterprises.
    º Not to disclose this information to other GNA Enterprises people except on need to know or need to use basis and then only with a strong      statement that the information is a GNA Enterprises trade secret.
  3. No employee may pass on any new findings or trade secrets to third parties in any form whatsoever. Company documents and data carriers must be protected against unauthorized access at all times.
  4. Each member of staff is required to respect the legally-effective proprietary rights of customers/third parties and no use shall be made of such rights without due permission. No employee may obtain or use customer/third party secrets in an unauthorized manner.
  5. If you leave GNA Enterprises, your obligation to protect company's trade secrets and proprietary information continues until the information becomes publicly available or company no longer considers it a trade secret or proprietary. You should also remember that correspondence, printed matter, documents or records of any kind, specific process knowledge, procedures, special GNA Enterprises ways of doing things — whether confidential or not — are all the property of the Company and must remain at Company.

Avoiding conflicts of interest

The GNA Enterprises attaches importance to ensuring that its employees do not become involved in conflicts of interest or loyalty in the course of their official work. Such conflicts may arise if a member of staff is active for or holds interests in another company. For this reason, employees are forbidden to operate a company or hold a material interest, either directly or indirectly, in a company competing entirely or partially with GNA Enterprises, or maintaining business relations with the latter.

Some general rules of emailing

  1. Be concise and to the point.
  2. Be polite. 
  3. Apply hard copy correspondence rules to e-mail: spelling, grammar, punctuation and paragraphing.
  4. Respond to e-mail within 24 hours maximum if possible.
  5. Do not overuse the high priority option.
  6. Do not write in CAPITALS (this means you're shouting) or in all lower case
  7. Include the message thread (from the original message) so your response has context.
  8. Re-read the e-mail before you send it (for tone, content, mechanics).
  9. Use request delivery and & read receipts sparingly
  10. Use a clear subject line.
  11. Include a brief closing/signature. Don't over-elaborate and never use a scanned signature
  12. Avoid overuse of Reply to All or CC.
  13. Be careful when replying to mailing list messages or to messages sent to many recipients.  Are you sure you want to reply to the whole list?
  14. Use BCC with care. One good use of BCC is keeping individual recipient's e-mail addresses private
  15. Do not use e-mail to discuss information that is confidential, controversial, complex or subject to misinterpretation.
  16. Don't send or forward e-mails containing libelous, defamatory, offensive, racist or obscene remarks.
  17.  Interpret e-mail in the most positive way possible.
  18.  Don't reply to an e-mail message when angry, as you may regret it later.  Once the message has been sent, you will not be able to recover it.  E-mail means & eternal memory
Guru Nanak Auto Enterprises
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